Business Analysis / Process Improvement

Less Talk
More Impact

I identify business problems, gather user needs and turn them into practical solutions. Less unnecessary complexity. More useful work.

100% REMOTE OPPORTUNITIES ONLY

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01 / SELECTED WORK

Built to be useful.

SharePoint / User enablement

Dynamics 365 Knowledge Hub

Designed and built a central SharePoint knowledge hub from scratch, based on feedback gathered from users.

Created the information structure, navigation and visual layout.
Wrote step-by-step Dynamics 365 guides and an FAQ based on real user questions.
Organised announcements, reporting links and support resources in one place.

INDEPENDENTLY DESIGNED & BUILT

SharePoint · Dynamics 365

Business analysis / CRM

CRM Migration & User Onboarding

Supported users through the transition from Oracle Sales Cloud to Microsoft Dynamics 365.

Collected user feedback through surveys and team chats.
Delivered 12 online training sessions covering key CRM workflows.
Provided individual follow-up and post-migration support.

USER SUPPORT & ADOPTION

Oracle Sales Cloud · Dynamics 365

Business intelligence / Reporting

BI & Reporting

Built reporting solutions across CRM and business intelligence, from sales pipeline analysis to shipment-level operational and financial reporting.

Created Oracle Sales Cloud reports, dashboards and automated reporting workflows.
Developed reporting views and dashboards in Dynamics 365 and Power BI.
Connected TMS shipment details with SAP financial data to analyse customer profitability.

REPORTING & DATA ANALYSIS

Oracle · Dynamics 365 · Power BI · TMS / SAP

Business analysis / Process improvement

Business Analysis & Decision Support

Practical business solutions spanning pricing tools, shipment analysis, sales performance reporting, customer research and business–IT collaboration.

Developed tools and analyses to support business decisions.
Identified opportunities to simplify processes and improve usability.
Connected operational needs with practical solutions.

Explore case studies →

BUSINESS SOLUTIONS

Excel · Analysis · Process Improvement

02 / CERTIFICATIONS

Certifications & Learning.

Completed · 2025/26

Data Science in Python

Adam Mickiewicz University in Poznań · Open University

Completed the course and passed the final exam.
View the full certificate (PDF).

DATA SCIENCE

Python · UAM

In progress

Microsoft AB-210

Preparing for the Microsoft certification exam.

Exam planned within the next 30 days.

MICROSOFT

Certification in progress

03 / APPROACH